Frequently Asked Questions

You place your order with us and check out on the website. We will then send you shipping information to send your console and mod parts (if applicable). We send this info manually, so not worry if you do not get an email from us immediately.

Our normal turnaround time is between 2-4 weeks. However it can be longer, it is dependent upon the current backlog.

Normally just the console. Controllers, cables, etc are not needed, we have everything here that we need. If there is anything additional that is needed we will let you know.

No, that amount you paid is for the return shipping back to you when we are done with your order. You are still responsible for the shipping cost to send the console to us.

Pack your console well! You want ample padding around it and it should not move in the box when the box is shook. We always recommend you get insurance as well.